Refund policy

Return & Refund Policy

Thank you for shopping with BuckingLine. We stand behind the quality of our products and want to ensure your satisfaction, within fair and reasonable terms.

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📦 Returns & Exchanges

We do not accept returns for:

Buyer’s remorse

Change of mind

Product dissatisfaction unrelated to damage or loss

All sales are final unless the item is damaged, defective, or did not arrive.

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🚚 Damaged or Missing Items

If your order arrives damaged or does not arrive at all:

Please contact us within 7 days of delivery

Provide photos of the product and packaging (if damaged)

Include your order number and any relevant details

We will review your case and, if eligible, send a replacement or issue a full refund.

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🔁 How to File a Claim

Send your request to: 

BuckingLineUSA@gmail.com 

Include:

Order number

Description of the issue

Photos (if applicable)

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⏳ Processing Time

Approved refunds will be processed within 5–10 business days and returned to your original payment method.